REMOTE

Field Engineering Manager has the mission of troubleshooting technical issues and quality problems applying solutions
to address problems that arise, writing reports to outline these issues, working with other departments proposing and
finding appropriate advises to help develop more efficient long-term practices.
The Field Engineering Manager helps defining warranty policies and establishing guidelines for claim management and
claim handling to be followed by colleagues operating in the market; is also able to give technical support to the local
sales teams on specific problems related to the products and applications, often ensuring the presence on site, and
organizing trainings and internal documentation.

JOB LOCATION; Poland and Eastern Europe

offer number: FEM/24

KEY RESPONSIBILITY:

Responsibility to validate the local claim lists
Cooperation with the local staff in communication with customers, providing technical explanations for possible
root causes of problems
Organize benchmarking and product evaluation, including evaluation of main competitors in order to check
their performance and evaluate whether they meet compliance standard
Making claim forecast and statistical analysis, identify critical areas supporting the development of appropriate
solutions in agreement with other functions (R&D, Industrial Quality, Original Equipment, Marketing, Supply
Chain)
Reporting relevant issues related to product quality coming from the market to involved departments, defining
main priorities
Constantly monitor claim trend and related costs, identifying critical areas and developing appropriate
solutions.

CANDIDATE'S PROFILE:

Extensive experience in Field Engineering position or in a Technical position of minimum 5 years in tire,
automotive industry or related
Strong communication and customer service skills
Strong troubleshooting and problem-solving abilities
Ability to identify problem root causes, finding and proposing solutions to them
Appropriate to resolve conflict with a positive outcome for the customers and company
Availability to frequent business trips abroad
Master’s degree in technical/scientific areas is preferable, bachelor’s degree in same area is acceptable
Fluent communication in Polish and English (at least B2 level), both spoken and written.

OFFER:

Stable employment based on full-time job contract
Benefits: PPK, Benefit sport card + medical tests
Tools: company car, personal computer, mobile phone
Opportunity for professional growth in an international environment.

Candidates interested in the above offer and meeting the expectations presented are invited to send applications containing a CV in English to the following e-mail address:

bogna.kasinska-mirys@gravet.consulting

However grateful we are for your interest in our offer, we would like to inform you that we will only contact the selected Candidates.

Prosimy o przeczytanie naszej Polityki Prywatności znajdującej się na stronie www.gravet.com.pl/praca oraz zamieszczenie w dokumentach aplikacyjnych następującej klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych i wprowadzenie ich do bazy danych firmy Gravet Consulting Sp. z o.o. z siedzibą w Łodzi, ul. H. Sienkiewicza 13, w celu przedstawienia mi ofert zatrudnienia, zgodnie z przepisami Rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych. Jednocześnie potwierdzam zapoznanie się z Polityką Prywatności firmy Gravet Consulting Sp. z o.o., zostałem/zostałam poinformowany/na o celu i sposobie przetwarzania moich danych osobowych, okresie ich przechowywania oraz przysługujących mi prawach.

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Aby ubiegać się o tę pracę, wyślij swoje dane e-mailem na bogna.kasinska-mirys@gravet.consulting

A może znasz kogoś, kto odpowiadałby temu profilowi? Daj im znać i udostępnij!

FIELD ENGINEERING MANAGER/INŻYNIER DS. TECHNICZNYCH

JOB LOCATION; Poland and Eastern Europe

offer number: FEM/24